The blog
If you own a restaurant, cafe, theater, or any other establishment of this kind, you know how challenging it can be to manage all aspects of your business while providing an exceptional experience to your customers.
That’s why I wanted this blog: to provide you with practical advice and proven tips to help you manage and grow your business effectively. We will cover topics such as staff management, leadership, menu planning, marketing strategy, and cost management.
Customer journey and experience should be at the forefront of your concerns
Customer journey and experience should be at the forefront of your concerns. Customer experience is…
Employee Incentives: A Compensation Approach to Enhance Retention in the Hospitality and Catering Sector
As an experienced restaurant consultant, I have worked with numerous restaurants to assist them in…
New habits and trends in the post-COVID sector: an opportunity for restaurants to reinvent themselves
The COVID-19 pandemic has disrupted the restaurant industry, altering consumer habits and expectations.