Study, Audit & Diagnosis

Based on your needs, we define a specification of the elements to consider in the analysis of your activity. Based on a detailed report, I can assist you in implementing the necessary improvements to boost your organization.

Mystery Shopper

The mystery shopper is an effective technique to evaluate the quality of service offered by a restaurant. This method allows establishments to obtain objective information about the customer experience, which can help improve processes and offer an optimal customer experience.

Competitive Analysis

As a qualified restaurant consultant, I conduct a study of your competition with on-the-ground work. I test the menus, products, and service to provide you with a comprehensive analysis and advise you on how to differentiate yourself.

Existing Diagnosis

The existing diagnosis is an essential offer for any restaurant owner wishing to improve their business. Thanks to this comprehensive assessment, establishment owners can understand areas that require improvement and devise a strategy to address them.

Preliminary Market Study

Menu Analysis

Concept Analysis

Business Strategy Analysis

Communication Strategy Analysis

Analysis and Competitive Sourcing of Service Providers and Suppliers

Administrative and Financial Analysis

Personnel Management and Recruitment Analysis

Quality Control and HACCP Standards

Operational Process Audit

It’s crucial to evaluate operational processes to ensure they are effective and that tasks are performed consistently and efficiently.


Procedure verification is a task that should be carried out regularly within an establishment. Over the years, procedures need to be updated and optimized.

Staff

Staff must be competent, trained, and motivated to provide quality service and maintain food hygiene and safety standards. I conduct a comprehensive audit of the teams in place. I identify training needs and necessary optimizations.

Customer Satisfaction

It should be at the heart of the audit. It's important to collect feedback and reviews from customers to assess their satisfaction and identify areas for improvement. By focusing on customer satisfaction during the audit, we ensure we are moving in the right direction.

Competitive Analysis

Space Design Analysis

Equipment and Supplies Audit

Financial Management Analysis

Food Safety Audit

A managerial approach focused on the individual .and Lean management in the service of the restaurant industry

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